FAQ

Common questions about licensing, results, and day-to-day use.

Why do my results change slightly after I edit an input?

They should not change between identical runs: CRQ Pro uses a fixed random seed, so the same inputs always give the same results. If numbers moved, an input actually changed (possibly a linked component edited elsewhere) or the iteration count was changed in Settings.

Why is the mean (Expected Annual Loss) so much higher than the median?

Cyber loss distributions are heavily right-skewed: most years are quiet, a few are catastrophic. Rare huge losses pull the mean up while the median stays low. That gap is real information; it is why CRQ Pro reports both, plus tail percentiles.

How many iterations should I use?

50,000 (the default) is fine for day-to-day modeling. Use 100,000 or 250,000 when tail percentiles (P99) matter, for example for final report numbers. Use 10,000 only for quick rough drafts.

Can I use CRQ Pro on two computers?

One device per license key at a time. To move, go to Settings > Application > License > Remove on the old machine, then activate on the new one. Move your data by exporting a backup on the old machine and restoring it on the new one. See Import, export and backup.

How do I back up my data?

Turn on automatic backups under Settings > Application > Backup and choose a folder (point it at OneDrive, Dropbox, or a network drive for an offsite copy). CRQ Pro then writes a full .cqbackup there on launch and daily. You can also Export backup at any time. This matters because your data on disk is encrypted with a key tied to this machine, a backup is the copy that survives a reinstall or a new machine. See Data storage and security.

Does CRQ Pro work offline?

Yes, for up to 14 days at a stretch. The app verifies your subscription online at launch; when the server is unreachable it runs on a 14-day grace period from the last successful check, with a badge showing days remaining. Reconnect and relaunch to reset it.

I deleted something by accident. Can I get it back?

Yes. Press Ctrl+Z to undo a recent deletion or edit. Otherwise, if it was a soft delete, open Trash at the bottom of the icon rail and restore it. Permanent deletes and Empty trash cannot be undone.

Does changing the currency convert my values?

No. Currency is a display label only. If you enter 500,000 with USD selected and switch to EUR, it displays as 500,000 EUR. Keep one currency per workspace to avoid confusion.

Where is my data stored, and is it safe?

In an AES-256-GCM encrypted file in your OS application data directory, with the key in your OS credential store. Nothing is synced to a cloud. See Data storage and security.

How do I model the effect of a control or treatment?

Duplicate the baseline scenario, adjust the factors the treatment changes (for example, lower Vulnerability to reflect a new control, or lower Loss Magnitude for better response), and compare. The Treatment Comparison Report formalizes exactly this: a baseline plus named treatment options with risk-reduction deltas.