Installation and activation
Install CRQ Pro, start a free trial or activate a license key, and keep the app up to date.
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Install CRQ Pro, start a free trial or activate a license key, and keep the app up to date.
CRQ Pro is a desktop application. Download the installer for your platform and run it. Windows builds are code-signed.
CRQ Pro requires an active license. The first time you launch the app you will see the Get started with CRQ Pro screen with two options:
Click Start 14-day free trial. This opens a checkout page in your browser.
Card required. Cancel anytime before day 14 for no charge.
After checkout you will receive a license key by email. Enter it in the app to activate.
Paste your key into the license field (format XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX) and click Activate.
Each license key can be active on one device at a time. To move to a new machine, remove the license on the old one first: Settings > Application > License > Remove. This releases the seat immediately.
CRQ Pro verifies your subscription online at launch. If the license server cannot be reached, the app keeps working for a 14-day offline grace period from the last successful check. While offline you will see a small badge: "Offline. Verified access for N more days." After the grace period expires, reconnect to the internet and relaunch to verify.
Go to Settings > Application > License to:
See your license status and the last 4 characters of your key
Manage license: opens your billing portal in the browser
Change key: activate a different key on this device
Remove: release this device's seat
CRQ Pro checks for updates on launch.
With Automatic updates on (the default), new versions install on launch and the app relaunches.
With it off, a notification appears when an update is available and you choose when to install.
Change this under Settings > Application > Updates, where you can also see your current version and run Check for updates manually.
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